Confetti

Daniel Ohlsson 🇸🇪 🇬🇧

Martina Elm

Jonny Strömberg

Find information about subscriptions, pricing, VAT, refunds, and payouts.

💙 Payments & Billing

Do you want to end your Plus subscription at the end of the period you have payed for and stop the auto-renewal?

How do I cancel my subscription?

Do I have to pay for a certain period? When do I have to cancel to not have to pay for my next period?

Is there a binding period for my subscription?

Do you need to know when you pay us next time or what you have payed us in the passed?

Where do I find my receipts and billing history?

Get one of our paid plans and enjoy more features!

How do I upgrade my account?

What happens if you do not renew your payed plan before it expires?

What happens when my payed plan expires?

There are different types of accounts at Confetti so that you can choose the subscription that best suits your needs when upgrading.

What plan should I choose?

Use this checklist to get started with Confetti quickly.

Getting started with Confetti Plus – Checklist

Learn how to manage your subscription, payments, and billing information.

Billing & Subscription

It is possible to have different VAT rates for different ticket batches.

Different VAT rates per ticket batch

Have you created a "ticket event" but don't want to sell your tickets in SEK?

How do I change the currency?

You can choose to show ticket prices including VAT, or not.

I want the VAT to be included/excluded in the ticket price, how do I set that up?

What are the fees that come with selling tickets through Confetti?

What does it cost to sell tickets?

If you connect your Stripe account, almost all of them*. Otherwise SEK, EUR, DKK, NOK or USD.

What currencies do you support?

Learn about pricing, fees, and how VAT works for ticket sales in Confetti.

Pricing & VAT

Refund requests

If you need to cancel the whole event and refunds are involved, contact support.

Refund in case of event cancellation

If you need a receipt for your accounting or want to know how much you will get after the fees are payed.

Where do I find the revenue report for my ticket sales?

How do the payment from Confetti for the tickets sales work?

When do I get my money?

This guide explains every section of the payout report—from event details and transaction references to fees, VAT, and the final payout amount.

What Do All the Fields in the Payout Report Mean?

Sometimes plans change – an attendee needs to cancel, accidentally booked the same spot twice, or an invoice needs to be removed for another reason. Here’s how.

How do I refund a customer who paid by invoice?

If you sell your tickets in SEK (Swedish kronor), you can charge customers via Swish.

Get paid via Swish

Learn how to manage refunds, payouts, and revenue from ticket sales.

Refunds & Payouts

Opening hours: Monday–Friday 9:00 AM–5:00 PM. <br>Closed for lunch 12:00–1:00 PM. Closed on Swedish public holidays.<br>​<br><a href="mailto:support@confetti.events" target="_blank" rel="nofollow noopener noreferrer">support@confetti.events</a>

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

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