Advice and answers from the Confetti Team

Basics

13 articles in this collection
Written by Jonny Strömberg, Johannes Edelstam, and Martina

How do I cancel my subscription?

Click on your name in the bottom left corner, then Account -> Unlimited -> Cancel auto-renewal.
Written by Jonny Strömberg
Updated yesterday

How do I use a custom domain?

Settings -> Setup and scroll down to URL
Written by Johannes Edelstam
Updated today

Where do I find my receipts / billing history?

Click on your name in the bottom left corner, then Account. There you’ll find your billing history. These pages are printer-friendly.
Written by Jonny Strömberg
Updated yesterday

What happens when I’ve reached max. capacity on my guest list?

People who sign up for your event after you’ve reached max number of attendees will automatically be put on a waiting list (if activated).
Written by Jonny Strömberg
Updated yesterday

I’m organizing a recurring event, can I duplicate an old event site?

Yes. If you have an unlimited subscription, simply click “Create new event site” and see the top section of the form.
Written by Jonny Strömberg
Updated yesterday

How do I change my password?

Log out of your account and instead of logging in again click the “Forgot password” link and follow the instructions.
Written by Martina
Updated yesterday

How do i delete an event site?

Go to Settings -> Setup and scroll to the bottom.
Written by Martina
Updated yesterday

Can I have two logins/editors to the same account?

Soon! Contact us via the support chat to get alpha access.
Written by Jonny Strömberg
Updated yesterday

Can I add an Google Analytics tracking code?

Yes, go to Settings -> Integrations. Remember that it can take up to 24 hours before the tracking starts working. Paid feature.
Written by Martina
Updated yesterday

Where do I change the settings for language, timezone and time format?

Go to Settings -> Setup and then by scrolling down to “Language/Timezone”.
Written by Martina
Updated yesterday

I don’t want the date and location to be visible on the top of my event site, how can I remove that?

Go to Settings -> Design and scroll down to “Theme” and then check the box saying “Hide header details”.
Written by Martina
Updated yesterday

Where do I update and change the date and time for my event?

Go to Settings -> Setup then scroll down to "Dates".
Written by Martina
Updated yesterday

How do I change the venue and address on my event site?

Go to Settings -> Setup then scroll down to Location.
Written by Jonny Strömberg
Updated yesterday