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How anyone can opt out from newsletters and mailings, and unsubscribe based on public categories connected to their name.

Daniel Ohlsson πŸ‡ΈπŸ‡ͺ πŸ‡¬πŸ‡§ avatar
Written by Daniel Ohlsson πŸ‡ΈπŸ‡ͺ πŸ‡¬πŸ‡§
Updated over a week ago

At the bottom of emails sent out via the Confetti tool you can click on a link to unsubscribe.

Unsubscribe from Workspace mailings

Any contact receiving newsletters or other mailings via Confetti workspace can choose to unsubscribe by following these steps:

  1. To unsubscribe from mailings sent out via workspace, the recipient can click on `here` in the sentence "Unsubscribe from all emails from this organiser here" in the bottom of a Confetti email

  2. In the next view the recipient of the email get a choice to unsubscribe from the public categories connected to their name, including for example the newsletter if that is one of the categories you have created, by unchecking the box for the category

    See example of how public categories looks in emails from your workspace to your subscribers, in the image below:

    All public categories assigned to a contact will show and be visible to the contact in their "Manage subscription" view, that they see if they want to unsubscribe to your newsletter, or to emails sent from your workspace via Confetti.

    NOTE: You can add public categories under "Contacts that sign up here should belong to these categories", and not check the box "Allow users to sign up to public categories". The public categories will then be hidden and not visible in the Mailinglist block.

  3. The recipients can also choose to unsubscribe from all Confetti mailings from your Confetti workspace by clicking on `Unsubscribe from everything`.

Unsubscribe from event mailings

Recipients of mailings connected to an individual event can unsubscribe by following these steps:

  1. To unsubscribe from mailings sent out via an individual event, the recipient can click on sentence `Unsubscribe from (event name)` in the bottom of a Confetti email.

  2. To unsubscribe from all mailings from a certain organiser through an email sent out via an individual event, the recipient can click on `here` in the sentence "Unsubscribe from all emails from this organiser here", in the bottom of a Confetti email.

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