When you create tickets, you do so in batches. This allows you to have tickets with different prices, numbers, and release dates.

Before you can create a ticket batch, you need to fill in some information about it:

Name: The name of the ticket batch

​​Description: Describes what the ticket is about​​

Batch size: The number of tickets that the batch contains

Price excluding VAT: Leave this at 0 since the tickets are free

Link batch size to another batch: If you have created different ticket batches but want them to be retrieved from a common ticket pool, check the box and select the batch to be linked with the current batch. If you link batches to each other, they are collected under the "main batch" in the list, and you can find them by clicking on the small arrow.

Custom VAT rate: Leave this box unchecked since the tickets are free

​​Max tickets per purchase: Enter how many tickets one should be able to choose from the batch by dragging the slider or entering the desired number directly in the number field.

​​NOTE: This regulation only applies to the maximum number of tickets from the current batch. The total allowed number of tickets per purchase is set under 'Settings' -> 'Setup' -> 'Max tickets per purchase'.

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​​Set date: If the ticket only applies to specific times during the event, enter it here.
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+End date: Enter an end time for the ticket. If no end time is specified, the ticket is valid until the event is over.

Set a promo code for this batch: A ticket batch can be hidden behind a promo code.

It then only becomes visible if you fill in the promo code in the Promo code field in the ticket selection window.
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​​Hide this ticket batch and make it unavailable for everyone: Hide the batch so that it does not appear as a visible option. This is useful if, for example, you want to prepare ticket batches but not yet show them as visible.

Set a release and close date: Set the date for when the ticket should be available to choose.

If Hide this ticket batch and make it unavailable for everyone is not activated, the date when the ticket becomes available will be displayed in the ticket selection window.

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​​Use a custom form: If you have created different tickets where you need specific information from a participant based on which ticket they choose, you can connect a unique signup form to the batch by checking the box and selecting the desired form.

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​​Set minimum number tickets per purchase: Enter a minimum number of tickets that must be selected from the batch.

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​​Sell ticket in group of: Enter a fixed number of tickets when selecting from the batch. A purchase from this batch will provide tickets equal to the specified number.

Enable invoice payments: Leave this at box unchecked since the tickets are free
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When a person books a free ticket, they are taken directly to the ticket signup form where they fill in their ticket details.

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If you want how to create batches with paid tickets, have a look at this article that contains some additional information.