Decline a Free event (RSVP)
Attendees that are registered to a Free event (RSVP) that can no longer come, always have the choice to de-register and cancel their "ticket".
De-register to a Free event (RSVP) by following these steps:
Open the welcome message (the confirmation email)
Click on the button that says `No, unfortunately I can't go`
Click on `OK` in the pop up window asking "Are you sure you want to cancel the ticket?"
As a result the attendee will change status to "Declined" in your list of attendees.
Decline a ticket event with free tickets
Attendees to a ticket event with free tickets can cancel their ticket if they are still allowed to update their registration. Read more about setting a last date for attendees to update registration, here.
Cancel ticket to a ticket event with free tickets by following these steps:
Open the ticket
Click on the button that says `Cancel ticket`
Click on `OK` in the pop up window asking "Are you sure you want to cancel the ticket?"
As a result the attendee will change status to "Declined" in the list of attendees and the ticket is removed
Decline a ticket event with paid tickets
If an attendee want to cancel their paid ticket to a ticket event, they can reply to any email sent via the event to get in touch with the organizer.