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Delete a ticket batch

Need to remove a ticket batch? Easy peasy.

Written by Daniel Ohlsson 🇸🇪 🇬🇧

If you want to delete a ticket batch from your Ticket event, you first need to make sure it doesn’t contain any purchased or reserved tickets.

1. Empty the ticket batch

  1. Select `Tickets` from the menu on the left

  2. Click `Tickets`

  3. Select the ticket batch you want to delete

  4. Under Tickets, you’ll see all reserved tickets

  5. Click the ticket holder’s `name`

  6. Click `Edit`

  7. Click `Delete ticket` to remove the ticket.

  8. Repeat these steps until there are no reserved tickets left in the batch.

Note: If the batch contains sold paid tickets, these need to be refunded first.

Click `Request refund` on the ticket. We’ll be notified and process the refund. Once the ticket has been refunded, it will automatically be removed.

2. Delete the ticket batch

Once the batch is empty:

  1. Go back to the ticket batch.

  2. Click `Edit`

  3. Click `Delete`.

Great job! The ticket batch has now been removed from the event.

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