When you purchase a ticket through Confetti, you will normally receive two emails:
A ticket email, which contains your ticket.
A receipt email, which serves as your proof of payment.
If your ticket was free of charge, you will only receive the ticket email.
If you chose invoice as your payment method, the invoice will be sent directly by the event organizer, not by Confetti.
I haven't received my email
If you haven't received your ticket or receipt email, try the following:
Check your spam or junk folder.
Check whether your email provider or organization has a spam filter that may have blocked the email.
Add noreply@confetti.events to your list of trusted senders. In many cases, this prevents future emails from being blocked by spam filters.
If you still can't find the email, we recommend contacting the event organizer, who will be able to assist you further.