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Addons email

Create a complementary addon email to be sent alongside the standard ticket email.

Daniel Ohlsson πŸ‡ΈπŸ‡ͺ πŸ‡¬πŸ‡§ avatar
Written by Daniel Ohlsson πŸ‡ΈπŸ‡ͺ πŸ‡¬πŸ‡§
Updated this week

When creating a Ticket event that includes Addons, you can create complementary emails tied directly to those addons.

Follow these steps to create an addon email template:

  1. Click `Messages`

  2. Click `Email`

  3. Click `Create custom`

  4. Create the email under `Content`

  5. Click `Recipients`

  6. Under Use for, select `Addons`

  7. Under Send message to β†’ Addon batches, select one or more addons the email should be linked to

  8. Click `Save template`.

The email is now saved and will appear alongside other email templates marked with an Addon marker.

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